Dallas/Fort Worth, TX 75115
Job Type: Full-time
Full Job Description
Sisters 4 Hope Foundation is a 501(c)3 non-profit organization headquartered in Desoto, TX., that was founded in 2020. Our mission statement is to provide a second chance to at-risk women facing homelessness, who are victims of domestic violence, youth aging out of the foster care system, and female veterans with resources, advocacy, and long-term sanctuary; so, they can become self-sufficient and safe from harm. At Sisters 4 Hope Foundation we believe that all people are Made to Love, and everything we do is a representation of this. We show up each day with the purpose of empowering the women of our community to rise up, conquer challenges and fulfill their dreams.
Sisters 4 Hope Foundation is seeking an energetic, supportive, and committed individual to fill the position of Middle Passage Manager of our transitional housing program for homeless women and children from our Emergency Shelter. The Middle Passage Manager is responsible for day-to-day operations of S4H’s transitional housing program, supervision of direct care staff, volunteer coordination and support, and coordination of outreach/case management services for housing program guests.
Qualities We Are Looking For:
- A Hands-on Manager – Willing to jump in to assist with the daily tasks if needed to ensure the smooth operation of the housing program.
- Strong interpersonal and communication skills.
- Previous supervisory experience (minimum 2 years).
- Must be willing to work two split shifts (1:00 – 9:00 pm) per week.
Essential Job Duties:
- Direct the day-to-day operations of a fast-paced individual transitional housing program.
- Provide leadership, supervision, and direct support to the housing program team
- Schedule direct care staff and assign duties to ensure the safety and cleanliness of the program at all times.
- Ensure implementation of daily operating procedures, safety protocols, and administrative functions for program activities.
- Monitor supply inventory and order supplies as needed.
- Monitor physical facility repair needs and safety concerns and addresses any concerns in a timely manner according to protocols.
- Maintain an accurate log of shift activities including incident reports, infractions of shelter rules, and serious incident reports. Meet with Overnight Security to give reports and share any concerns.
- Contact the appropriate agencies in the event of an emergency.
- Complete and file reports with the executive team, as necessary.
- Assist shelter guests to connect with needed community, income, and housing resources.
- Ensure timely referral, screening, intake process for shelter guests, and maintain up-to-date information in the electronic information system.
- Maintain effective working relationships with partner agencies and shelter volunteers.
- Participate in the on-call rotation as scheduled, responding to emergencies and requests for immediate consultation from shelter staff, which may include facility-related emergencies.
Education and Experience
- Bachelor’s degree or higher (Master’s preferred) in Human Services/Social Work. Official transcripts required. (Experience may be substituted for education)
- Experience working with low-income households.
- Minimum 2 years supervisory experience (3 years preferred)
- Demonstrated ability to read, write and speak in English (Bi-lingual preferred)
- Strong communication, written, organizational, and time management skills.
- Experience with MS Office, Excel, Outlook, and PowerPoint.
Additional Requirements
- Must be willing to work 2 split shifts (1-9 pm) per week.
- Must have or be able to obtain CPR and First Aid certifications.
- Must undergo the Criminal background check upon hiring and annually thereafter.
- Must be able to physically walk up several flights of stairs and occasionally lift and/or move up to 50 pounds.